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Claim settlement and grievance redressal related performance will determine the incentives of top executives of insurance companies: IRDA

In a significant policyholder-centric move, IRDAI has linked insurance executive pay to customer-centric metrics like claim settlement and grievance redressal. Insurers must now publicly disclose detailed data on claim timelines, complaint handling, and produ…

By Anshika Jain· The Times of India· 2 days ago· 2 min read
Claim settlement and grievance redressal related performance will determine the incentives of top executives of insurance companies: IRDA