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Samsung technician cracked TV display while replacing motherboard, company calls damage outside warranty, Samsung India ordered to pay 19,740

A Mumbai consumer commission has ruled against Samsung after its own repair technician cracked a customer's television screen and the company tried to pass off the damage as a warranty voiding case of mishandling, directing the company to repair the set free …

By ET Online· The Times of India· 1 day ago· 2 min read
Samsung technician cracked TV display while replacing motherboard, company calls damage outside warranty, Samsung India ordered to pay 19,740