
MUMBAI, India, May 20, 2026 /PRNewswire/ -- AI-native technology company Unico Connect has launched an AI-powered ordering system for Ashokraj Transport & Logistics that converts WhatsApp voice notes into structured purchase orders, without requiring buyers t…

EPFO has chosen WhatsApp to enhance member services, leveraging its extensive user base in India. This initiative aims to streamline grievance resolution, reduce legal backlogs and facilitate real-time communication for services such as PF balance checks and …

After January’s blanket ban and March’s $0.0625-per-message fee, Meta has filed a fresh European Commission proposal: free WhatsApp access for OpenAI, Perplexity, and others, up to a usage cap, then a fee. Meta has filed a fresh European Commission proposal t…
The Employees’ Provident Fund Organisation (EPFO) is set to launch a WhatsApp service for PF updates, allowing members to interact with the organization by sending a 'Hello' message.

Binance Launches Official WhatsApp Channel for India to Bring Trusted Crypto Updates and Web3 Education
GoKwik has launched Kwik Ship, an AI-powered platform designed to enhance online shopping deliveries in India. The system aims to reduce failed deliveries by up to 20% and improve customer experience through automated WhatsApp updates and AI-powered calls. It…

While WhatsApp argued such decisions can be taken only by order under Section 79 of the IT Act, the Bombay HC said intermediaries are expected to act on complaints received through grievance systems as per the IT Rules 2021. The post Bombay HC says WhatsApp …
Industry body IAMAI claims Trai is overstepping its bounds. Proposed rules for spam calls may unfairly target over-the-top platforms like WhatsApp. IAMAI argues these platforms are not telecommunication services. They also state that forcing data sharing is u…
A multi-pronged action involving telecom regulators, service providers, the RBI, tech giants and the CBI has been taken to tackle the rising menace of digital arrest scams, besides WhatsApp banning 9,400 accounts involved in such offences, the Centre has told…
Authorities are launching a major crackdown on digital arrest scams. WhatsApp has banned thousands of accounts involved in these frauds. New measures include logo detection and warnings for calls from new accounts. Telecom providers are working to block suspi…