#customer-satisfaction
IRDAI asks insurers to link pay packages of top executives to customer-centric metrics, financial health
IRDAI mandates insurers to tie executive pay to customer satisfaction and financial performance, enhancing governance and transparency.
IRDAI asks insurers to link pay packages of top executives to customer-centric metrics, financial health
IRDAI mandates insurers to tie executive pay to customer satisfaction and financial performance, enhancing governance and transparency.
Link insurer CEO salaries to customer outcomes: Irdai
IRDAI, the insurance oversight body, is championing a revolutionary change by connecting CEO salaries to the happiness of customers, moving beyond traditional profit-centric models. This shift will likely introduce new guidelines governing executive pay and i…