#consumer-protection
5-minute trap: How to review an instant loan before you click 'accept'
Reviewing an Instant Loan: Instant loan providers hide their predatory terms in the fine print while selling their frictionless offer
Did your agent mis-sell insurance? IRDAI proposes clawing back their commission under new reforms
IRDAI has proposed commission claw-back when an insurance policy is found to have been mis-sold. The proposal also seeks to link salespersons to policies they sell and make mis-selling records publicly available, giving consumers more information before buyin…
Follow regulations, do not mislead customers: FSSAI CEO to food companies
FSSAI CEO Rajit Punhani says food companies must comply with regulations and ensure labels accurately reflect products, as consumer complaints and state enforcement rise
RBI relaxes device-loan recovery norms
The Reserve Bank of India has updated its regulations on mobile loan financing. Lenders are now required to reinstate device functionality within one hour of confirmation of payment. Additionally, borrower compensation is limited to the total loan amount. The…
Is Packaging of Lotte India and Ferns N Petals Misleading ? FSSAI Flags Labelling Violations
Who is liable for spoiled food on quick-commerce apps? FSSAI sends notice to Blinkit
Citing sections 26 & 27 of the FSS Act, FSSAI asked Blinkit to provide a formal explanation of the spoiled food complaints and submit a comprehensive action taken report (ATR) in a time-bound manner. The post Who is liable for spoiled food on quick-commerce …
FSSAI asks Blinkit to explain consumer illness linked to curd order
India's food regulator FSSAI has asked quick commerce firm Blinkit for an explanation. This follows a complaint from a person who reportedly fell sick after eating curd ordered through the Blinkit app. The complainant required medical attention. FSSAI has rec…
CCPA slaps Rs 7 lakh fine on Vajiram & Ravi for misleading UPSC success claims
India Business News: The Central Consumer Protection Authority has imposed a penalty of Rs 7 lakh on Vajiram and Ravi IAS Study Centre for publishing misleading advertisem.
AI now advises India. Who decides it’s safe?
Check and verify. Given the pace at which AI is being adopted, there is an urgent need to put in place a Consumer AI Safety Code
Illegal ads and scams outpace misinformation in ad violations: ASCI
The speed and reach of digital ecosystems have helped advertising, but they have also amplified misleading and harmful advertising, making monitoring a nightmare, says the latest annual complaints report of the Advertising Standards Council of India (ASCI). I…
In FY26, 97% of violative ads were on digital platforms, 4/5ths of them on Meta: Asci
New data reveals digital platforms dominate problematic advertisements in the upcoming financial year. Meta alone is responsible for a significant portion of these campaigns. Offshore betting and realty sectors lead in violations. The advertising watchdog hig…
Speaking diamond: A buyer’s glossary for India’s new disclosure era
India's Bureau of Indian Standards (BIS) now mandates clear labeling for natural versus laboratory-grown diamonds, enhancing consumer trust and transparency. This move addresses evolving buyer expectations, particularly among younger generations, who seek det…
Fake Geek Squad billing scam email: Red flags and how to avoid
A fraudulent Geek Squad billing email using Razorpay branding is pressuring consumers to click payment links and hand over sensitive personal information.
RBI proposes tighter norms for recovery agents, bank employees; bars abusive language, blocking mobile phones: Details
The RBI has proposed stricter loan recovery rules, including mandatory certification for recovery agents, safeguards against harassment, grievance redressal mechanisms, and compensation for wrongful recovery actions. Lenders also cannot block mobile phones ov…
Why India cannot build a world-class fintech champ yet
India boasts world-class digital finance but lacks global consumer fintechs. Regulatory hurdles prevent innovation, unlike in markets with flexible licensing. A shift towards graduated licenses and a principles-based approach is needed to foster new financial…
Revital Gluco Under Investigation: Full RevitalGluco Consumer Report Reveals Shocking Hidden Risks
Revital Gluco Scam Searches, Complaints, and Side Effects Risk Explained for Adults Comparing Blood Sugar Support Supplements in 2026 Revital Gluco Scam Searches, Complaints, and Side Effects Risk Explained for Adults Comparing Blood Sugar Support Supplements…
What is LPG subsidy? Know rules, eligibility and how to spot fake LPG delivery messages and avoid scams | Explained
State-run oil companies are verifying LPG consumers' income to cut subsidy burden. Those with incomes over ₹10 lakh may lose benefits. Consumers must respond within seven days to avoid cancellation. The move follows stricter checks with the Income Tax Depart…
Digital gold and silver players form self-regulatory body for greater consumer protection
India's digital precious metals industry has launched the Digital Precious Metals Assurance Council of India (DPMACI), a self-regulatory body aimed at bolstering consumer protection. Chaired by Nirupama Soundararajan, the council will enforce operational and …