55% of Indian banking customers want improved digital support across the app, web and chatbot, according to an EY report. It further found that branch locations remain important for KYC updates and documentation tasks. For the full story, visit the source.
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55% of bank customers want better digital support on web and apps, branches important for KYC, documents: EY report
55% of Indian banking customers want improved digital support across the app, web and chatbot, according to an EY report. It further found that branch locations remain important for KYC updates and documentation tasks.
By Jocelyn Fernandes· Livemint· 5 months ago· 2 min read
This summary is sourced from Livemint. Read the full article at:Livemint